Frequently Asked Questions (FAQ)

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• Street light out?

• Tree growing too close to the electric lines?

• Utility bill question?

• Storm sewer trouble?

• Locating a utility?

• Water concerns?

• Sewer concerns?

• Natural gas or electrical service?


Street light out?

Call Alliant Energy, 800-822-4348. Or e-mail us: cjeff@netins.net

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Tree growing too close to the electric lines?

Alliant Energy, 800-822-4348

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Utility bill question?

Customer Service, 515/ 386-3111

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Storm sewer trouble?

Street operations, 515/386-3252. After hours, weekends, or holidays, call 515/386-2136.

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Locating a utility?

All utility locations now go through the Iowa One-Call system. 800-292-8989

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Water concerns?

Water operations, 515/386-2611. After hours, weekends or holidays, call the LEC at 515/386-2136.

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Sewer concerns?

Sanitary sewer operations, 515/386-4711. After hours, weekends or holidays, call the LEC at 515/386-2136.

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Natural gas or electrical service?

The 24-hour customer service phone number for Alliant Energy is 1-800-822-4348.
If you think you may have a gas leak in your home, leave the residence immediately and make the call from a safe place.The 24-hour customer service phone number for Alliant Energy is 1-800-822-4348.
If you think you may have a gas leak in your home, leave the residence immediately and make the call from a safe place.

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